Refund policy

Return Policy

Returns

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return eligible items within 30 days of receiving your order.

To be eligible for a return, the item must:

Be unused and in its original condition.
Be returned in its original packaging.
Include all accessories and components that came with the product.

Non-Returnable Items

The following items cannot be returned:

Products that have been used, damaged, or altered by the customer.
Personalized or custom-made items.
Items returned without original packaging or missing parts.

Return Process

To initiate a return, please contact our customer support team with:

Your order number.
The reason for the return.
Photos of the product if it is damaged or defective.

Once your request is approved, we will provide return instructions.

Refunds

After we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will work to resolve the issue by offering a replacement or refund where appropriate.

Return Shipping

If the return is due to our error (wrong or defective item), we will cover the return shipping costs.
If the return is due to a change of mind, the customer is responsible for return shipping costs unless otherwise required by law.